https://community.spotify.com/t5/Subscriptions/Premium-not-working/m-p/1806894#M16783 I dont understand why i lose all my music and i was charge for the Premium on Aug 1, 2017 on my paypal account. Now when i login into i have no music and its says i have to sign up again for Premium and i am not going to sign up again if i was already charge Aug 1, 2017. Just crazy! Today is August 7, 2017. Mon, 07 Aug 2017 11:40:01 GMT Mizbeautifullov 2017-08-07T11:40:01Z https://community.spotify.com/t5/Subscriptions/Premium-not-working/m-p/1806894#M16783 I dont understand why i lose all my music and i was charge for the Premium on Aug 1, 2017 on my paypal account. Now when i login into i have no music and its says i have to sign up again for Premium and i am not going to sign up again if i was already charge Aug 1, 2017. Just crazy! Today is August 7, 2017. Mon, 07 Aug 2017 11:40:01 GMT https://community.spotify.com/t5/Subscriptions/Premium-not-working/m-p/1806894#M16783 Mizbeautifullov 2017-08-07T11:40:01Z https://community.spotify.com/t5/Subscriptions/Premium-not-working/m-p/4770878#M117981 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/13657352">@Mizbeautifullov</a>.</P> <P>&nbsp;</P> <P>Glad to have you on the Community. No worries, we're here to help!</P> <P>&nbsp;</P> <P>If you can't make use of the Premium features, could you have a look at <A href="https://support.spotify.com/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/" target="_self">this</A> page and go through the steps? <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Also be sure to check the following:</P> <UL> <UL> <LI>Log out and back into your account</LI> <LI>The status of your subscription</LI> <LI>The status of your payment</LI> <LI>That your Premium subscription isn't on <A href="https://support.spotify.com/account_payment_help/account_help/do-i-have-an-additional-account/" target="_self">another account</A></LI> </UL> </UL> <P>Thanks! Let us know how you get on.</P> Wed, 19 Jun 2019 09:00:21 GMT https://community.spotify.com/t5/Subscriptions/Premium-not-working/m-p/4770878#M117981 Daisy 2019-06-19T09:00:21Z