topic Re: Upgrade from premium to family in Subscriptions

Upgrade from premium to family

nadine-148 — Sun, 09 Apr 2017 19:31:50 GMT

Hi, I have a £9.99 premium account, and my last payment was made in the last few days

I wish to upgrade to family account at £14.99, but I don't wanat to be charged twice.

Can anyone advise how to upgrade without waiting until next month? There doesn't appear to be an upgrade button anymore.

Thanks

Re: Upgrade from premium to family

Maxim — Sun, 09 Apr 2017 19:43:32 GMT

Hey @nadine-148,

You can upgrade to Premium for Family here: https://spotify.com/family.

Please be aware that, if you upgrade your subscription from regular Premium to Premium for Family, your payment date will likely be a few days earlier than it had been. This is because of the difference between the price of Premium for Family and the regular Premium subscription you were on. You can track all this on your Subscription page.

Thanks 🙂

Re: Upgrade from premium to family

nadine-148 — Sun, 09 Apr 2017 19:58:47 GMT

Thanks for the quick response.. So just to confirm, I normally pay through my mobile, but it won't accept this as a payment, so if I add a debit card and use that, I still won't be charged twice?

Re: Upgrade from premium to family

Maxim — Sun, 09 Apr 2017 21:27:06 GMT

Nope, you shouldn't be charged twice. 🙂 Everything will switch over automatically so you don't have to cancel your Premium subscription first or something.