https://community.spotify.com/t5/Subscriptions/premium-ending/m-p/1843484#M19046 When I signed up to have Spotify Premium I had 1 month free, and I choose to have an email sent to my email address when this month was about to stop bc I just wanted the free month you know. But Spotify never sent this email and they took 10€ from my bank account ! Do you know if there is any way I can have my money back ? Thanks Thu, 17 Aug 2017 23:49:20 GMT lrblisa 2017-08-17T23:49:20Z https://community.spotify.com/t5/Subscriptions/premium-ending/m-p/1843484#M19046 When I signed up to have Spotify Premium I had 1 month free, and I choose to have an email sent to my email address when this month was about to stop bc I just wanted the free month you know. But Spotify never sent this email and they took 10€ from my bank account ! Do you know if there is any way I can have my money back ? Thanks Thu, 17 Aug 2017 23:49:20 GMT https://community.spotify.com/t5/Subscriptions/premium-ending/m-p/1843484#M19046 lrblisa 2017-08-17T23:49:20Z https://community.spotify.com/t5/Subscriptions/premium-ending/m-p/1853850#M19346 <P><SPAN style="font-weight: 400;">Hi <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/13874509">@lrblisa</a></SPAN><SPAN style="font-weight: 400;">, welcome to the Spotify Community!</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">In this case, we recommend that you contact us via email </SPAN><A href="https://www.spotify.com/about-us/contact/contact-spotify-support/" target="_blank"><SPAN style="font-weight: 400;">here</SPAN></A><SPAN style="font-weight: 400;"> or through our official social media channels in </SPAN><A href="https://www.facebook.com/SpotifyCares-227973660732160" target="_blank"><SPAN style="font-weight: 400;">Facebook</SPAN></A><SPAN style="font-weight: 400;"> or </SPAN><A href="https://twitter.com/SpotifyCares" target="_blank"><SPAN style="font-weight: 400;">Twitter</SPAN></A><SPAN style="font-weight: 400;">. This way, we'll be able to take a closer look at your account and see what happened there.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Let us know how it goes and if you have any other questions.</SPAN></P> Mon, 21 Aug 2017 16:24:59 GMT https://community.spotify.com/t5/Subscriptions/premium-ending/m-p/1853850#M19346 SergioDavid 2017-08-21T16:24:59Z