topic Re: Problema con el pago - Status changed to: Need more info in Subscriptions

Problema con el pago

FinnyMobster — Thu, 13 Apr 2017 14:14:03 GMT

Compre el paquete de 3 meses por $43.000 pero en la tarjeta cobraron más.

Re: Problema con el pago - Status changed to: Need more info

Melody — Thu, 13 Apr 2017 14:17:33 GMT

Hey!

We hope you don't mind us replying in English.

We've removed your screenshot, as it contained personal info. This is just for security.
Don't worry though, our Support team can help you out.

You can reach out to them one of the below ways:

1. Email - https://www.spotify.com/about-us/contact/contact-spotify-support/

2. Twitter - https://twitter.com/SpotifyAyuda

They'll look into this for you 🙂

Best,

Re: Problema con el pago - Status changed to: Need more info

FinnyMobster — Thu, 13 Apr 2017 15:59:13 GMT

Thanks a lot.

Re: Problema con el pago - Status changed to: Need more info

Erika — Fri, 14 Apr 2017 18:29:08 GMT

You're welcome @FinnyMobster!

Give us a shout if you need us again. We're just a message away.

Take care 🙂