topic Re: Problems with Premium Abonnement in Subscriptions

Problems with Premium Abonnement

Leali — Sat, 25 Mar 2017 23:40:08 GMT

Hey there 🙂 Currently I am in New Zealand and I got a Spotify Premium Abonnement with Spark. Yesterday I cancelled it and therefore it should turn into the Free Spotify Account. I need the the Free Account to join my family Membership in Germany. But I still have the Premium One without paying for it? How can that be? How long does Spotify need to see, that I am not paying anylonger with spark?

Re: Problems with Premium Abonnement

Maxim — Sun, 26 Mar 2017 07:27:48 GMT

Hey @Leali,

You'll have to wait until your subscription runs out.

Also, you won't be able to join the Premium for Family plan because the country setting doesn't match and you don't reside at the same address.

Hope this helps!

Re: Problems with Premium Abonnement

Leali — Sun, 26 Mar 2017 07:49:58 GMT

Ah okay 🙂 thank you! Okay than I have to wait until I am back in Germany 🙂