I was charged three times

erazom13 — Wed, 23 Aug 2017 19:15:24 GMT

I had to change my credit card information because my old card expired and now I have been charged three times. Would you please remove two of the charges? Thanks.

Re: I was charged three times

KatesHere — Wed, 23 Aug 2017 20:29:49 GMT

Hey there @erazom13, welcome to the community!

That's not right! Did the charges come out all on the same date? If so, you probably just hit the upgrade button more than once (and all payments were credited to your account). I'd suggest double checking this by heading to your Subscription Page and confirming your next payment date is more than 1 month away.

You can also read this helpful support site article on this, here.

Let me know how it goes 🙂

topic I was charged three times in Subscriptions

I was charged three times

Re: I was charged three times