Premium subscription cancelled before 3 months

hernan_cuervo — Thu, 24 Aug 2017 13:45:20 GMT

Hi,

On June 24th I paid for the promotion of 3 months for 9 pesos (Argentina)

Today I used Spotify and it says I don't have the Premium subscription

It looks that you cancelled my subscription one month earlier

Please fix it

Thanks

Re: Premium subscription cancelled before 3 months

user-removed — Thu, 24 Aug 2017 14:04:03 GMT

Hi Hernan,

Welcome to the community! I hope you're having a great day!

This issue is something that can be fixed by support as they are the ones who can check why this happened. You can contact them by clicking here.

Don't forget to accept it as a solution if this resolved your issue and give me a thumbs up!

Cheers!