topic Re: Student Discount issues in Subscriptions

Student Discount issues

bkouder919 — Fri, 25 Aug 2017 13:11:46 GMT

I have submitted manually and otherwise the Student Discount verification process on SheerID and it always says it will take an hour I have submitted it 4 times over the past 36 hours and have had no luck in hearing anything back... does anyone know if there is a way for me to contact someone and get an actual response or help from a human?

Re: Student Discount issues

Lee — Mon, 28 Aug 2017 15:52:39 GMT

Hey @bkouder919!

If you've submitted for manual verification and not heard back, could you reach out to SheerID over at https://www.sheerid.com/?

They're the best folks to speak to about this.

If you need anything else, you know where to find us 🙂

Cheers,

Lee