topic Help please ! Gift card in Subscriptions

Help please ! Gift card

hammamsawalma — Sat, 09 Sep 2017 14:15:51 GMT

Hey guys,

I have been trying to buy a 6-months- gift card for 2 hour sand more and it alwasy says that it seems to be a problem in your card provider and so on so I couldn't pay for that !
Is the a problem on the system or what ?! I tried all my cards and all my friends' cards 😄

Re: Help please ! Gift card

Robert_W — Sat, 09 Sep 2017 17:58:54 GMT

Hi @hammamsawalma,

Sorry to hear that.

Could you please try again but first clear all browsing history and cache and then retry on an incognito browser?

Thanks.

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