topic Subscribed, but not getting Premium? in Subscriptions

Subscribed, but not getting Premium?

melatiaardha — Sun, 10 Sep 2017 12:23:09 GMT

I just paid my premium account earlier, yet when used it, i still can't use replay or skip features, but in android when i press the setting button there's no try premium button which means the app already knows that i already paid. I already try logging out several times and still not working.

Re: Subscribed, but not getting Premium?

user-removed — Sun, 10 Sep 2017 13:22:49 GMT

Hey @melatiaardha,

Try restarting the device you're using. If it's still not showing as Premium, and you've definitely paid for the upgrade, try reinstalling the app.

Let me know how it goes.