https://community.spotify.com/t5/Subscriptions/Lets-try-this-again/m-p/2015029#M27785 <P>2 months family premium paid by direct debit and now I get an email saying it's not working.</P><P>This could be because:&nbsp;</P><P>a) something wrong with your bank.</P><P>2 payments have been taken by you already and all my other DDs are fine.</P><P>b) cards may have expired</P><P>Nope not for another 2 years</P><P>c) insufficient funds in my account.&nbsp;</P><P>Not much in there but enough to cover payment.</P><P>&nbsp;</P><P>So why can't you receive my payment spotify?&nbsp;</P> Sun, 10 Sep 2017 15:22:08 GMT Honzale 2017-09-10T15:22:08Z https://community.spotify.com/t5/Subscriptions/Lets-try-this-again/m-p/2015029#M27785 <P>2 months family premium paid by direct debit and now I get an email saying it's not working.</P><P>This could be because:&nbsp;</P><P>a) something wrong with your bank.</P><P>2 payments have been taken by you already and all my other DDs are fine.</P><P>b) cards may have expired</P><P>Nope not for another 2 years</P><P>c) insufficient funds in my account.&nbsp;</P><P>Not much in there but enough to cover payment.</P><P>&nbsp;</P><P>So why can't you receive my payment spotify?&nbsp;</P> Sun, 10 Sep 2017 15:22:08 GMT https://community.spotify.com/t5/Subscriptions/Lets-try-this-again/m-p/2015029#M27785 Honzale 2017-09-10T15:22:08Z https://community.spotify.com/t5/Subscriptions/Lets-try-this-again/m-p/2015244#M27786 <P><SPAN>I would suggest you contact support as there maybe a block on your account which the Customer Service Team will need to review and remove due to the payment fails.</SPAN><BR /><BR /><SPAN>Please follow the below instructions to contact via the best way for you!</SPAN><BR /><BR /><SPAN>Spotify Support can try to look into this for you.</SPAN><BR /><BR /><SPAN>Contact Spotify (via Email):</SPAN><A href="https://support.spotify.com/contact-spotify-anonymous/" target="_blank" rel="nofollow noopener noreferrer">https://support.spotify.com/contact-spotify-anonymous/</A><BR /><SPAN>Official Facebook: </SPAN><A href="https://www.facebook.com/SpotifyCares-227973660732160/" target="_blank" rel="nofollow noopener noreferrer">https://www.facebook.com/SpotifyCares-227973660732160/</A><BR /><SPAN>Official Twitter: </SPAN><A href="https://twitter.com/spotifycares" target="_blank" rel="nofollow noopener noreferrer">https://twitter.com/spotifycares</A><SPAN> - Drop a DM <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN><BR /><BR /><BR /></P> Sun, 10 Sep 2017 15:56:44 GMT https://community.spotify.com/t5/Subscriptions/Lets-try-this-again/m-p/2015244#M27786 SaraiSound 2017-09-10T15:56:44Z