topic Change credicard in Subscriptions

Change credicard

Peppe64 — Mon, 11 Sep 2017 11:16:25 GMT

Hi, I have got 2 mails from Spotify regarding my creditcard. Have tried to go to page via link but it is not working. When i go from my Spotify account there apears a message that Spotify has problem with this page and i should try later. Have tried for 4 days now and i can´t conect to the page. When is the problem solved and will my Spotify Premium end if the problem remains? No paiment have benn mayed from my creditcard this month because of this...

Re: Change credicard

LoganHelps — Mon, 11 Sep 2017 11:51:58 GMT

I’m so sorry to hear that! Have you tried going to spotify.com and logging in then looking on your icon, on the account page scroll down and see what it says about your subscription. If you havent been charged then it could cancel. Check that for me please and let me know what happens!

Re: Change credicard

Peppe64 — Mon, 11 Sep 2017 13:51:51 GMT

Hi,

Still problems to uppgrade my creditcard data!

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