topic Spotify Premium Stopped Working in Subscriptions

Spotify Premium Stopped Working

D_lutes — Tue, 12 Sep 2017 15:32:19 GMT

I have two free years of Spotify premium with my rogers phone plan and all of a sudden my premium stopped working this morning. I have 9 or 10 months left on my subscription and have never had any problems until now. Need this fixed ASAP

Re: Spotify Premium Stopped Working

SpotCreated — Tue, 12 Sep 2017 15:46:00 GMT

Those types of subscriptions are managed by Rogers and Spotify cannot do anything to help you, they will only forward you to Rogers.

Firsrly, make sure you are logged into the correct account, then conact Rogers for further info as they manage those subs

Re: Spotify Premium Stopped Working

D_lutes — Tue, 12 Sep 2017 15:50:41 GMT

Okay good to know, thanks for your help👍

Re: Spotify Premium Stopped Working

D_lutes — Tue, 12 Sep 2017 16:16:50 GMT

I just contacted rogers and they said everything is good on their end and other members of my family on the same plan are having no issues. So why doesn't my premium work all of a sudden this morning?