Paid for Premuim- No Confirmation Email

metallicvenom — Sun, 17 Sep 2017 13:38:26 GMT

I signed up for premium + student Hulu promotion last night and have STILL not received my comfirmation email or any further information. I've been checking both my student email and my Gmail that is linked with Spotify's services. Any advice?

Re: Paid for Premuim- No Confirmation Email

Jack — Wed, 20 Sep 2017 09:00:14 GMT

Hey @metallicvenom!

Help's at hand. Just to check, did you successfully go through the flow? Were you adding Hulu to your existing Spotify subscription with the student discount, or signing up for both brand new?

We'd recommend checking the spam folders (as well as the inbox) for the email address that you've used to register a Spotify account with.

If you're still having difficulty, you can contact us directly via email, or by tweeting our support handle. We'll take a look behind the scenes from there and figure it out with you.

There's also more info about Spotify with Hulu here.

Thanks!

topic Paid for Premuim- No Confirmation Email in Subscriptions

Paid for Premuim- No Confirmation Email

Re: Paid for Premuim- No Confirmation Email