topic Premium membership in Subscriptions https://community.spotify.com/t5/Subscriptions/Premium-membership/m-p/2113033#M28806 <UL><LI>4 days ago withdrew money from my bank account&nbsp;3 times. still a premium membership is not active.</LI></UL> Mon, 18 Sep 2017 09:40:49 GMT canemre93 2017-09-18T09:40:49Z Premium membership https://community.spotify.com/t5/Subscriptions/Premium-membership/m-p/2113033#M28806 <UL><LI>4 days ago withdrew money from my bank account&nbsp;3 times. still a premium membership is not active.</LI></UL> Mon, 18 Sep 2017 09:40:49 GMT https://community.spotify.com/t5/Subscriptions/Premium-membership/m-p/2113033#M28806 canemre93 2017-09-18T09:40:49Z Re: Premium membership https://community.spotify.com/t5/Subscriptions/Premium-membership/m-p/2172374#M29286 <P>Hi,&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/14550346">@canemre93</a>!</P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Welcome to the Spotify Community.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Let's try to figure this out. Can you follow these steps for us?</SPAN></P> <P>&nbsp;</P> <UL> <LI style="font-weight: 400;"><SPAN style="font-weight: 400;">Check your </SPAN><A href="https://www.spotify.com/account/subscription/" target="_blank"><I><SPAN style="font-weight: 400;">subscription page</SPAN></I></A><I><SPAN style="font-weight: 400;">.</SPAN></I><SPAN style="font-weight: 400;"> Your status should be Premium.</SPAN></LI> <LI style="font-weight: 400;"><SPAN style="font-weight: 400;">If you're on Premium, try reinstalling the app with the steps </SPAN><A href="https://support.spotify.com/article/reinstallation-of-spotify/" target="_blank"><SPAN style="font-weight: 400;">here</SPAN></A><SPAN style="font-weight: 400;">.</SPAN></LI> <LI style="font-weight: 400;"><SPAN style="font-weight: 400;">If it says Free, check the receipt we send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.</SPAN></LI> </UL> <P><SPAN style="font-weight: 400;">Let us know how it goes.&nbsp;</SPAN></P> Wed, 20 Sep 2017 21:47:10 GMT https://community.spotify.com/t5/Subscriptions/Premium-membership/m-p/2172374#M29286 MonicaM_Bogota 2017-09-20T21:47:10Z