Familiy plan confirmation

rblanchetr — Tue, 19 Sep 2017 03:56:43 GMT

I was part of a familiy plan and suddenly it required all of the members to confirm the account, but since my spotify account is linked to my facebook, I cannot make the confirmation because I cant access the email I have on facebook. Any other ways to proceed with the confirmation so I can have my premium back?

Re: Familiy plan confirmation

MonicaM_Bogota — Thu, 21 Sep 2017 00:41:50 GMT

Hi, @rblanchetr!

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.

topic Re: Familiy plan confirmation in Subscriptions

Familiy plan confirmation

Re: Familiy plan confirmation