topic Re: Charging me money in Subscriptions

Charging me money

Rmonet89 — Thu, 28 Sep 2017 19:15:16 GMT

I did not pay for the spotify subscription and spotify is charging me 10 dollars so I canceled my subscription and it still charged me

Re: Charging me money

Maxim — Fri, 29 Sep 2017 12:14:43 GMT

Hey @Rmonet89,

The first thing to do is check your email for a Confirmation Email. Each user receives one after cancelling their Spotify subscription.

Re: Charging me money

Rmonet89 — Sat, 30 Sep 2017 02:14:49 GMT

All it said was "welcome to premium" ughhh

Re: Charging me money

Maxim — Sat, 30 Sep 2017 05:26:01 GMT

It sounds like you didn't complete the cancellation process. Please give that another try via your subscription page. You'll then receive a confirmation email shortly after that.