Double charges

Kham3 — Wed, 04 Oct 2017 18:33:08 GMT

I continuously keep getting charged twice each month. I have searched for weeks to try to find a solution but the lack of customer support is disappointing. I had a similar issue with Netflix, and they were able to resolve the issue within minutes.

Re: Double charges

Erika — Wed, 04 Oct 2017 20:49:14 GMT

Hey @Kham3!

That's not cool. You can find more info about this here: https://support.spotify.com/article/why-charged-twice/. Also, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username. You can also use our Contact Form to get email support.

Take care 🙂

topic Double charges in Subscriptions

Double charges

Re: Double charges