https://community.spotify.com/t5/Subscriptions/Charged-twice/m-p/2420374#M31640 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/14963860">@LisaGal</a>!</P> <P>&nbsp;</P> <P>That's not cool. You can find more info about this here: <A href="https://support.spotify.com/article/why-charged-twice/" target="_blank">https://support.spotify.com/article/why-charged-twice/</A>. Also,&nbsp;<I><SPAN style="font-weight: 400;">our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: </SPAN></I><A href="https://twitter.com/SpotifyCares" target="_blank"><I><SPAN style="font-weight: 400;">@SpotifyCares</SPAN></I></A><I><SPAN style="font-weight: 400;"> on Twitter and </SPAN></I><A href="https://www.facebook.com/SpotifyCares/" target="_blank"><I><SPAN style="font-weight: 400;">Spotify Cares</SPAN></I></A><I><SPAN style="font-weight: 400;"> on Facebook. Just send them a private message with your account's email address and username.&nbsp;</SPAN></I><I><SPAN style="font-weight: 400;">You can also use our </SPAN></I><A href="https://support.spotify.com/us/contact-spotify-anonymous/" target="_blank"><I><SPAN style="font-weight: 400;">Contact Form</SPAN></I></A><I><SPAN style="font-weight: 400;"> to get email support.</SPAN></I></P> <P>&nbsp;</P> <P><I><SPAN style="font-weight: 400;">Take care <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></I></P> Wed, 04 Oct 2017 20:47:42 GMT Erika 2017-10-04T20:47:42Z https://community.spotify.com/t5/Subscriptions/Charged-twice/m-p/2413082#M31590 <P>I just realized that I've been being charged twice for several months now. How do I get customer service to resolve this problem? Thank you!</P><P>&nbsp;</P> Wed, 04 Oct 2017 18:34:11 GMT https://community.spotify.com/t5/Subscriptions/Charged-twice/m-p/2413082#M31590 LisaGal 2017-10-04T18:34:11Z https://community.spotify.com/t5/Subscriptions/Charged-twice/m-p/2420374#M31640 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/14963860">@LisaGal</a>!</P> <P>&nbsp;</P> <P>That's not cool. You can find more info about this here: <A href="https://support.spotify.com/article/why-charged-twice/" target="_blank">https://support.spotify.com/article/why-charged-twice/</A>. Also,&nbsp;<I><SPAN style="font-weight: 400;">our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: </SPAN></I><A href="https://twitter.com/SpotifyCares" target="_blank"><I><SPAN style="font-weight: 400;">@SpotifyCares</SPAN></I></A><I><SPAN style="font-weight: 400;"> on Twitter and </SPAN></I><A href="https://www.facebook.com/SpotifyCares/" target="_blank"><I><SPAN style="font-weight: 400;">Spotify Cares</SPAN></I></A><I><SPAN style="font-weight: 400;"> on Facebook. Just send them a private message with your account's email address and username.&nbsp;</SPAN></I><I><SPAN style="font-weight: 400;">You can also use our </SPAN></I><A href="https://support.spotify.com/us/contact-spotify-anonymous/" target="_blank"><I><SPAN style="font-weight: 400;">Contact Form</SPAN></I></A><I><SPAN style="font-weight: 400;"> to get email support.</SPAN></I></P> <P>&nbsp;</P> <P><I><SPAN style="font-weight: 400;">Take care <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></I></P> Wed, 04 Oct 2017 20:47:42 GMT https://community.spotify.com/t5/Subscriptions/Charged-twice/m-p/2420374#M31640 Erika 2017-10-04T20:47:42Z