https://community.spotify.com/t5/Subscriptions/Premium-not-cancelled/m-p/2642222#M39464 <P>I cancelled my Premium subsription during last month and it was supposed to return to Free today. But when logging in today the Premium subscription is still there and it has tried to charge my credit card. "Luckily" the card has expired and the payment didn't go through, but I need help setting the account back to Free. Please help!</P> Sat, 14 Oct 2017 07:58:27 GMT Wieehaa 2017-10-14T07:58:27Z https://community.spotify.com/t5/Subscriptions/Premium-not-cancelled/m-p/2642222#M39464 <P>I cancelled my Premium subsription during last month and it was supposed to return to Free today. But when logging in today the Premium subscription is still there and it has tried to charge my credit card. "Luckily" the card has expired and the payment didn't go through, but I need help setting the account back to Free. Please help!</P> Sat, 14 Oct 2017 07:58:27 GMT https://community.spotify.com/t5/Subscriptions/Premium-not-cancelled/m-p/2642222#M39464 Wieehaa 2017-10-14T07:58:27Z https://community.spotify.com/t5/Subscriptions/Premium-not-cancelled/m-p/2642301#M39468 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/15209418">@Wieehaa</a>,</P> <P>&nbsp;</P> <P><SPAN>It sounds like you didn't complete the cancellation process. Please give that another try via your </SPAN><A href="https://www.spotify.com/account/subscription/" target="_self" rel="nofollow noopener noreferrer">subscription page</A><SPAN>. You'll then receive a confirmation email shortly after that.&nbsp;</SPAN></P> Sat, 14 Oct 2017 10:18:24 GMT https://community.spotify.com/t5/Subscriptions/Premium-not-cancelled/m-p/2642301#M39468 Maxim 2017-10-14T10:18:24Z