https://community.spotify.com/t5/Subscriptions/I-ve-been-charged-twice/m-p/2801118#M44452 <P>So the problem is that I had an individual account before I had the family account, I have an iPhone and I cancel the subscriptions from the settings in the ID setting. I canceled it and then I started a family account, now I got a receipt from Spotify first charging $8.99 which is the cost of the family account and then another one from apple charging $7.99, I would like to know what happens and how can I fix this, cause when I enter to the apple ID it says my membership renovates on the 22nd of every month, which is when I got the family accounr, but then I got the receipt charging $7.99 on the 25th.</P> Wed, 25 Oct 2017 18:59:34 GMT sulmacabrera 2017-10-25T18:59:34Z https://community.spotify.com/t5/Subscriptions/I-ve-been-charged-twice/m-p/2801118#M44452 <P>So the problem is that I had an individual account before I had the family account, I have an iPhone and I cancel the subscriptions from the settings in the ID setting. I canceled it and then I started a family account, now I got a receipt from Spotify first charging $8.99 which is the cost of the family account and then another one from apple charging $7.99, I would like to know what happens and how can I fix this, cause when I enter to the apple ID it says my membership renovates on the 22nd of every month, which is when I got the family accounr, but then I got the receipt charging $7.99 on the 25th.</P> Wed, 25 Oct 2017 18:59:34 GMT https://community.spotify.com/t5/Subscriptions/I-ve-been-charged-twice/m-p/2801118#M44452 sulmacabrera 2017-10-25T18:59:34Z https://community.spotify.com/t5/Subscriptions/I-ve-been-charged-twice/m-p/4560797#M106781 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/3691797">@sulmacabrera</a>,</P><P>Apologies for the late reply, but maybe I can still help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P><BR />Sorry to hear this. If you’ve been charged twice I recommend looking at <A href="https://community.spotify.com/t5/Spotify-Answers/Why-have-I-been-charged-more-than-once/ta-p/1303072" target="_blank">this Spotify Answer</A> for more information.<BR /><BR />I hope this helps!</P> Tue, 04 Sep 2018 19:46:28 GMT https://community.spotify.com/t5/Subscriptions/I-ve-been-charged-twice/m-p/4560797#M106781 Luke 2018-09-04T19:46:28Z