https://community.spotify.com/t5/Subscriptions/complain/m-p/2874686#M46276 <P>Welcome to the community&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/15568807">@flexhform</a>!<BR /><BR /></P> <P class="p1">Here's what to try if you've&nbsp;upgraded to Premium but don't see it in the app.</P> <P class="p2"><SPAN>&nbsp;</SPAN></P> <UL> <LI><SPAN>Check your&nbsp;</SPAN><A href="https://www.spotify.com/account/subscription/" target="_self" rel="nofollow noopener noreferrer">subscription page</A><SPAN>. Your status should be&nbsp;Premium.</SPAN><SPAN class="s1">&nbsp;</SPAN></LI> <LI><SPAN>If you're on Premium, try signing out and back into the app.</SPAN><SPAN>&nbsp;</SPAN></LI> <LI><SPAN>If it</SPAN><SPAN>&nbsp;says Free, check the receipt we send to your email inbox.&nbsp;Make sure you're signing in with the&nbsp;</SPAN><STRONG>username on that receipt</STRONG><SPAN>. I</SPAN>f the username on your receipt is a 10 digit number, please sign in with your Facebook login details.</LI> </UL> <P>If you've tried all the steps above,<SPAN>&nbsp;</SPAN><A href="https://community.spotify.com/t5/custom/page/page-id/HelpFlow-Account" target="_self">please click here. We'll then take you through a survey to point you in the right direction</A>.&nbsp;<BR /><BR />Hope this helps <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 29 Oct 2017 08:40:14 GMT justinewin_ 2017-10-29T08:40:14Z https://community.spotify.com/t5/Subscriptions/complain/m-p/2874637#M46271 <P>3 payments was charged to me and still I cannot get premium? what the **bleep**</P> Sun, 29 Oct 2017 06:32:26 GMT https://community.spotify.com/t5/Subscriptions/complain/m-p/2874637#M46271 flexhform 2017-10-29T06:32:26Z https://community.spotify.com/t5/Subscriptions/complain/m-p/2874686#M46276 <P>Welcome to the community&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/15568807">@flexhform</a>!<BR /><BR /></P> <P class="p1">Here's what to try if you've&nbsp;upgraded to Premium but don't see it in the app.</P> <P class="p2"><SPAN>&nbsp;</SPAN></P> <UL> <LI><SPAN>Check your&nbsp;</SPAN><A href="https://www.spotify.com/account/subscription/" target="_self" rel="nofollow noopener noreferrer">subscription page</A><SPAN>. Your status should be&nbsp;Premium.</SPAN><SPAN class="s1">&nbsp;</SPAN></LI> <LI><SPAN>If you're on Premium, try signing out and back into the app.</SPAN><SPAN>&nbsp;</SPAN></LI> <LI><SPAN>If it</SPAN><SPAN>&nbsp;says Free, check the receipt we send to your email inbox.&nbsp;Make sure you're signing in with the&nbsp;</SPAN><STRONG>username on that receipt</STRONG><SPAN>. I</SPAN>f the username on your receipt is a 10 digit number, please sign in with your Facebook login details.</LI> </UL> <P>If you've tried all the steps above,<SPAN>&nbsp;</SPAN><A href="https://community.spotify.com/t5/custom/page/page-id/HelpFlow-Account" target="_self">please click here. We'll then take you through a survey to point you in the right direction</A>.&nbsp;<BR /><BR />Hope this helps <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 29 Oct 2017 08:40:14 GMT https://community.spotify.com/t5/Subscriptions/complain/m-p/2874686#M46276 justinewin_ 2017-10-29T08:40:14Z