https://community.spotify.com/t5/Subscriptions/payed-to-much/m-p/2962605#M48791 <DIV> <DIV dir="ltr"> <DIV><SPAN>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/15666184">@lillkvam70</a>!</SPAN></DIV> <DIV><SPAN>&nbsp;</SPAN></DIV> <DIV><SPAN>Welcome&nbsp;to&nbsp;the&nbsp;Spotify&nbsp;Community. </SPAN></DIV> <DIV><SPAN>&nbsp;</SPAN></DIV> <DIV><SPAN>There&nbsp;are&nbsp;two&nbsp;things&nbsp;that&nbsp;could&nbsp;have&nbsp;happened&nbsp;here:</SPAN></DIV> <DIV><SPAN>&nbsp;</SPAN></DIV> <OL> <LI><SPAN> You&nbsp;hit&nbsp;the&nbsp;button&nbsp;twice&nbsp;when&nbsp;upgrading.&nbsp;If&nbsp;this&nbsp;is&nbsp;the&nbsp;case&nbsp;the&nbsp;two&nbsp;charges&nbsp;will&nbsp;be&nbsp;on&nbsp;the&nbsp;same&nbsp;date&nbsp;and&nbsp;your&nbsp;next&nbsp;payment&nbsp;date&nbsp;will&nbsp;be&nbsp;2&nbsp;months&nbsp;away.&nbsp;You&nbsp;can&nbsp;check&nbsp;by&nbsp;visiting&nbsp;your&nbsp;<A href="https://www.spotify.com/account/subscription/" target="_blank">subscription&nbsp;page</A>.</SPAN></LI> <LI>You’ve created a second account and subscribed to that one too. Are the charges on different dates? Check your other email inboxes for emails from Spotify that can give you a clue as to where the second account is registered. You can then cancel the second account by following the steps <A href="https://support.spotify.com/account_payment_help/account_settings/how-to-cancel-your-subscription/" target="_blank">here</A>. Just be sure to check you’re deleting the account without your playlists (check by signing in with both).</LI> </OL> </DIV> </DIV> <DIV> <DIV dir="ltr"> <DIV><SPAN>Let&nbsp;us&nbsp;know&nbsp;if&nbsp;you’ve&nbsp;got&nbsp;any&nbsp;questions.</SPAN></DIV> <DIV><SPAN>&nbsp;</SPAN></DIV> </DIV> </DIV> Thu, 02 Nov 2017 16:29:40 GMT AndyJoel 2017-11-02T16:29:40Z https://community.spotify.com/t5/Subscriptions/payed-to-much/m-p/2956667#M48562 <P>I have been drawn 2 times for premium for family. can you help me get back my money for one of them?</P> Thu, 02 Nov 2017 13:12:35 GMT https://community.spotify.com/t5/Subscriptions/payed-to-much/m-p/2956667#M48562 lillkvam70 2017-11-02T13:12:35Z https://community.spotify.com/t5/Subscriptions/payed-to-much/m-p/2962605#M48791 <DIV> <DIV dir="ltr"> <DIV><SPAN>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/15666184">@lillkvam70</a>!</SPAN></DIV> <DIV><SPAN>&nbsp;</SPAN></DIV> <DIV><SPAN>Welcome&nbsp;to&nbsp;the&nbsp;Spotify&nbsp;Community. </SPAN></DIV> <DIV><SPAN>&nbsp;</SPAN></DIV> <DIV><SPAN>There&nbsp;are&nbsp;two&nbsp;things&nbsp;that&nbsp;could&nbsp;have&nbsp;happened&nbsp;here:</SPAN></DIV> <DIV><SPAN>&nbsp;</SPAN></DIV> <OL> <LI><SPAN> You&nbsp;hit&nbsp;the&nbsp;button&nbsp;twice&nbsp;when&nbsp;upgrading.&nbsp;If&nbsp;this&nbsp;is&nbsp;the&nbsp;case&nbsp;the&nbsp;two&nbsp;charges&nbsp;will&nbsp;be&nbsp;on&nbsp;the&nbsp;same&nbsp;date&nbsp;and&nbsp;your&nbsp;next&nbsp;payment&nbsp;date&nbsp;will&nbsp;be&nbsp;2&nbsp;months&nbsp;away.&nbsp;You&nbsp;can&nbsp;check&nbsp;by&nbsp;visiting&nbsp;your&nbsp;<A href="https://www.spotify.com/account/subscription/" target="_blank">subscription&nbsp;page</A>.</SPAN></LI> <LI>You’ve created a second account and subscribed to that one too. Are the charges on different dates? Check your other email inboxes for emails from Spotify that can give you a clue as to where the second account is registered. You can then cancel the second account by following the steps <A href="https://support.spotify.com/account_payment_help/account_settings/how-to-cancel-your-subscription/" target="_blank">here</A>. Just be sure to check you’re deleting the account without your playlists (check by signing in with both).</LI> </OL> </DIV> </DIV> <DIV> <DIV dir="ltr"> <DIV><SPAN>Let&nbsp;us&nbsp;know&nbsp;if&nbsp;you’ve&nbsp;got&nbsp;any&nbsp;questions.</SPAN></DIV> <DIV><SPAN>&nbsp;</SPAN></DIV> </DIV> </DIV> Thu, 02 Nov 2017 16:29:40 GMT https://community.spotify.com/t5/Subscriptions/payed-to-much/m-p/2962605#M48791 AndyJoel 2017-11-02T16:29:40Z