Premium

Aleurrutia — Thu, 02 Nov 2017 05:04:30 GMT

My premium suscription is not working i need help

Re: Premium

AndyJoel — Thu, 02 Nov 2017 16:40:16 GMT

Welcome to the Spotify Community.

There are a couple things that could have happened, we’ll help you get to the bottom of it.

Are you seeing your playlists when you sign in? Try to log out/ log in and see if your Premium activates.
If a log out/ log in doesn’t work, check your inbox for a subscription confirmation by Spotify and confirm that you're using the right log in details.
If you have your subscription confirmation and it’s still not appearing you may have created a second account and upgrade that one on accident. Please follow this guide in our FAQ to find out if you have a second account.

Let us know how it goes.