topic Hungarian credit card is not accepted & can't change country in Subscriptions

Hungarian credit card is not accepted & can't change country

trixi-b — Sun, 26 Aug 2018 16:44:28 GMT

I just moved back to Hungary after living in the Czech Republic. When I tried to change my credit card info, I got the error message "our service is not available in this country yet". But Spotify is supposed to be available in Hungary 😞

For some reason I can't change my country from Czech Republic either, it's just greyed out.

I'm not using a proxy.

Re: Hungarian credit card is not accepted & can't change country

Luke — Sun, 26 Aug 2018 16:44:10 GMT

Hey @trixi-b,

Apologies for the late reply, but maybe I can still help 🙂

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at the Spotify Answers board.

Hope this helps!