https://community.spotify.com/t5/Subscriptions/Spotity-Premium-upgrade/m-p/3217856#M56480 <P>I did the upgrade to premium, however i don't see that the upgrade/free trial is started. I did several times log out/login. Also the account detail do not mention the upgrade. I wanted to do it over again but then i got the message that i have already had a trial, so there is a problem. I have made my account for a week now so it is not possible that i have had my trial period in the past</P> Wed, 15 Nov 2017 09:57:44 GMT Davidvanh 2017-11-15T09:57:44Z https://community.spotify.com/t5/Subscriptions/Spotity-Premium-upgrade/m-p/3217856#M56480 <P>I did the upgrade to premium, however i don't see that the upgrade/free trial is started. I did several times log out/login. Also the account detail do not mention the upgrade. I wanted to do it over again but then i got the message that i have already had a trial, so there is a problem. I have made my account for a week now so it is not possible that i have had my trial period in the past</P> Wed, 15 Nov 2017 09:57:44 GMT https://community.spotify.com/t5/Subscriptions/Spotity-Premium-upgrade/m-p/3217856#M56480 Davidvanh 2017-11-15T09:57:44Z https://community.spotify.com/t5/Subscriptions/Spotity-Premium-upgrade/m-p/3225460#M56682 <P>Hi&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/15971890">@Davidvanh</a>!</P> <P>&nbsp;</P> <P>That's odd. Can you make sure to follow the steps in this <A href="https://support.spotify.com/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/" target="_self">guide</A>?</P> <P>&nbsp;</P> <P>Let us know how it goes <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P> Wed, 15 Nov 2017 16:13:22 GMT https://community.spotify.com/t5/Subscriptions/Spotity-Premium-upgrade/m-p/3225460#M56682 user-removed 2017-11-15T16:13:22Z