topic Re: Can't end my subscription in Subscriptions

Can't end my subscription

user-removed — Sat, 22 Apr 2017 07:56:57 GMT

I have forgotten my password so theres no way to get in at my account, and i can't change the password because mmy account is registered on a email that no longer exists. How can i end my premium subscription?

Re: Can't end my subscription

MattSuda — Sat, 22 Apr 2017 08:38:06 GMT

Hey @user-removed

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet or DM @SpotifyCares on Twitter or send a message to Spotify Cares on Facebook.

Re: Can't end my subscription

kejt_ — Sat, 22 Apr 2017 08:28:07 GMT

Hello @user-removed

I suggest you contact support so they can help you

If you would like to use different means of contact, you can always reach out to @SpotifyCares on twitter, or the Spotify Cares Facebook page.

Support usually replies within 24-48 hours.

Have a nice day 🙂