topic Subscription through mobile in Subscriptions https://community.spotify.com/t5/Subscriptions/Subscription-through-mobile/m-p/3592256#M66249 <P>Hello. I try to subscribe to premium because of its promo that is 3 months 129. I used my mobile for subdcription but i get the respond of insuffecuent balance. I wonder why because on my mobile load i do have a balance of 134.00. Any help please. Thank you.</P><P>&nbsp;</P><P>&lt;removed sensitive info&gt;</P> Wed, 15 Aug 2018 19:19:22 GMT Jcolipano 2018-08-15T19:19:22Z Subscription through mobile https://community.spotify.com/t5/Subscriptions/Subscription-through-mobile/m-p/3592256#M66249 <P>Hello. I try to subscribe to premium because of its promo that is 3 months 129. I used my mobile for subdcription but i get the respond of insuffecuent balance. I wonder why because on my mobile load i do have a balance of 134.00. Any help please. Thank you.</P><P>&nbsp;</P><P>&lt;removed sensitive info&gt;</P> Wed, 15 Aug 2018 19:19:22 GMT https://community.spotify.com/t5/Subscriptions/Subscription-through-mobile/m-p/3592256#M66249 Jcolipano 2018-08-15T19:19:22Z Re: Subscription through mobile https://community.spotify.com/t5/Subscriptions/Subscription-through-mobile/m-p/4547755#M105847 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/16391546">@Jcolipano</a>,</P><P>Apologies for the late reply, but maybe I can still help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P><P>Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out <A href="https://support.spotify.com/account_payment_help/payment_help/problems-paying-for-spotify-by-card/" target="_blank">this article</A> for payment troubleshooting steps.<BR /><BR />There’s also some specific subscription-related troubleshooting over at the <A href="https://community.spotify.com/t5/Spotify-Answers/tkb-p/Spotify-Answers" target="_blank">Spotify Answers board</A>.<BR /><BR />Hope this helps!</P> Wed, 15 Aug 2018 19:19:05 GMT https://community.spotify.com/t5/Subscriptions/Subscription-through-mobile/m-p/4547755#M105847 Luke 2018-08-15T19:19:05Z