topic Yearly Subscription Plan Problem in Subscriptions

Yearly Subscription Plan Problem

pigmich — Tue, 05 Dec 2017 01:52:14 GMT

I just paid for the Yearly Subscription Plan yesterday, but when I checked "Subscription and payment" page in my account info, it shows that "Your plan will automatically renew on 12/XX/18 and you'll be charged $XX.00", is it normal?

On the other hand, can I remove my credit card info on this stage? Will it be affect my Yearly Subscription Plan if I remove my credit card?

Re: Yearly Subscription Plan Problem

user-removed — Tue, 05 Dec 2017 08:47:42 GMT

Hey @pigmich!

Thanks for joining the Spotify Community - It's great to have you here!

Does the site actually say the X-es in '12/XX/18', or have you just redacted that information?

Cheers,

Tim

Re: Yearly Subscription Plan Problem

pigmich — Tue, 05 Dec 2017 17:46:23 GMT

The whole message is shown below, pls have a check.

"Your plan will automatically renew on 12/18/18 and you'll be charged HK$58.00"

Re: Yearly Subscription Plan Problem

osornios — Fri, 29 Dec 2017 20:14:18 GMT

Hey @pigmich

The message confirms that you will be Premium for the whole year, and will renew for another year once your subscription ends.

You can remove your payment info, and you'll still be on Premium for the remainder of the year you've paid for. After that, it will revert back to Free.

Hope it helps. 🙂