topic Re: Student discount in Subscriptions

Student discount

vrli — Wed, 26 Apr 2017 02:50:04 GMT

Hi, I was charged, but my student id couldn't be verified, I've been reading that it takes few days to refund it, but I want to know if the refund applies to the debit cards too, because I recieved the email about the id last friday and I haven't been refund yet. Thank you.

Re: Student discount

CryticalAce — Wed, 26 Apr 2017 02:57:58 GMT

Hi vrli,

Sorry to hear you haven't recieved your refund yet, what payment method did you use, PayPal or directly via your debit card? If the funds were removed from your account, then it will be able to get refunded, hopefully it will be refunded soon however it may not be until your Student ID is verified.

Regards,

Jordan.

Re: Student discount

evielx — Wed, 26 Apr 2017 22:10:25 GMT

Hi, do you have to inform someone about this or can it be automatically rectified?

Re: Student discount

CryticalAce — Wed, 26 Apr 2017 23:21:37 GMT

Hey,

I'm sure you can always open a support ticket and let the support team know, that is all I can suggest honestly, sorry and good luck!

Best,

Jordan.

Re: Student discount

vrli — Sun, 30 Apr 2017 03:02:07 GMT

It was directly from my debit card, I still haven't been refund 😞

Re: Student discount

gautamshivnani — Sun, 30 Apr 2017 03:14:11 GMT

hello, i was using premium, but as i heard of student discount i cancelled it and filled the form for student discount with attaching all required documents. spotify was supposed to reach back in 3 days but they didn't. i couldn't get valuable information to reach them directly. kindly help me with this.

thank you 🙂