topic Subscription change in Subscriptions

Subscription change

cjwei — Mon, 18 Dec 2017 04:58:17 GMT

I'm using monthly premium, now got a new plan which is yearly premium, if I want to subscribe now, should I unsubscribe current premium first then subscribe yearly premium or it will auto change me after my monthly premium is going to renew on 27/12?

Re: Subscription change

Petra10 — Mon, 18 Dec 2017 10:01:38 GMT

Hi,

I've the same question but I already paid the yearly payment.

But I still see the monthly payment standing under 'my Account'.

Just like you, I don't know whether I've to do a cancellation or not...

I hope somebody can give us an answer very quick.

Petra

Re: Subscription change

sepporoth — Mon, 18 Dec 2017 11:49:58 GMT

Me too, I have the same problem. I already made a separate question about this topic. Paid for one year, but it does not work.