https://community.spotify.com/t5/Subscriptions/Accounts/m-p/3954145#M77715 <P>My son has a Spotify account and pays with his bank card . I want to open a family account and pay with my bank card . We have tried to cancel his account but it won't let you click on subscription so we can't close his account .</P><P>what do we do?</P> Mon, 18 Dec 2017 20:15:41 GMT Mikeskeggs 2017-12-18T20:15:41Z https://community.spotify.com/t5/Subscriptions/Accounts/m-p/3954145#M77715 <P>My son has a Spotify account and pays with his bank card . I want to open a family account and pay with my bank card . We have tried to cancel his account but it won't let you click on subscription so we can't close his account .</P><P>what do we do?</P> Mon, 18 Dec 2017 20:15:41 GMT https://community.spotify.com/t5/Subscriptions/Accounts/m-p/3954145#M77715 Mikeskeggs 2017-12-18T20:15:41Z https://community.spotify.com/t5/Subscriptions/Accounts/m-p/4032357#M79482 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/16997106">@Mikeskeggs</a>,</P> <P>&nbsp;</P> <P>Welcome to the forums, and sorry to hear about the issue you and your son is having.</P> <P>&nbsp;</P> <P>When 'subscription' is pressed can you tell me if anything happens-does he get any error message?&nbsp;</P> <P>&nbsp;</P> <P>I will be right here <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>&nbsp;</P> Thu, 21 Dec 2017 15:21:46 GMT https://community.spotify.com/t5/Subscriptions/Accounts/m-p/4032357#M79482 Robert_W 2017-12-21T15:21:46Z