topic Re: Wrong subscription in Subscriptions https://community.spotify.com/t5/Subscriptions/Wrong-subscription/m-p/4028478#M79388 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/17056389">@sarahk20</a>,</P> <P>&nbsp;</P> <P>If Spotify is unable to verify your student I.D, you won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken.<BR /><BR />Once the bank confirms your student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank. You can reach out to them for more information about any pending payments.</P> Thu, 21 Dec 2017 08:27:43 GMT Maxim 2017-12-21T08:27:43Z Wrong subscription https://community.spotify.com/t5/Subscriptions/Wrong-subscription/m-p/4027980#M79370 <P>I was unable to verify myself as a studen however I’ve still been charged. Will this be refunded so I can purchase premium instead?</P> Wed, 20 Dec 2017 23:45:06 GMT https://community.spotify.com/t5/Subscriptions/Wrong-subscription/m-p/4027980#M79370 sarahk20 2017-12-20T23:45:06Z Re: Wrong subscription https://community.spotify.com/t5/Subscriptions/Wrong-subscription/m-p/4028478#M79388 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/17056389">@sarahk20</a>,</P> <P>&nbsp;</P> <P>If Spotify is unable to verify your student I.D, you won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken.<BR /><BR />Once the bank confirms your student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank. You can reach out to them for more information about any pending payments.</P> Thu, 21 Dec 2017 08:27:43 GMT https://community.spotify.com/t5/Subscriptions/Wrong-subscription/m-p/4028478#M79388 Maxim 2017-12-21T08:27:43Z