topic Re: Anual prepayment offer while already premium user in Subscriptions

Anual prepayment offer while already premium user

inakimartin_h — Thu, 21 Dec 2017 13:41:09 GMT

I already have a premium account, and I want to access to the prepayment offer (paying the whole year in advance with a 2 month discount).

I haven´t been able to activate this option, being elligible for this offer as stated in the offer itself (it doesn´t exclude current premium users)

How can I access this offer?

Thanks.

Regars.

Re: Anual prepayment offer while already premium user

imattolo — Thu, 21 Dec 2017 13:43:53 GMT

Hello @inakimartin_h, and welcome to the Spotify Community!

Did you try to check this page and get the offer?

Let me know 🙂

Re: Anual prepayment offer while already premium user

inakimartin_h — Thu, 21 Dec 2017 13:49:53 GMT

I thought I had... but it is the first time I actually got to where I could purchase the whole year in advance... 😉

Thank you very much!!! 🙂

Now, let´s hope I don´t get double billed next year... ;-D

Re: Anual prepayment offer while already premium user

imattolo — Thu, 21 Dec 2017 13:53:06 GMT

You're welcome @inakimartin_h, I'm pretty sure you won't 🙂

Re: Anual prepayment offer while already premium user

mackncheesiest — Thu, 21 Dec 2017 17:16:50 GMT

Not sure if I should make a new thread or not, but I have the same problem. I'm an active normal (not student, family, etc) premium member, and every time I try to redeem the "$99/1 year" offer, it just tells me

"It appears that you are not eligible for the discounted product that you are trying to purchase. If you'd like you can still upgrade your account to premium at any time."

Even though I can go to https://www.spotify.com/us/account/subscription/ and clearly verify that I am an active premium member.