topic Re: Spotify System. in Subscriptions

Spotify System.

FernandodeOliCa — Wed, 10 May 2017 17:10:27 GMT

It is a simple and usefull app, with a terrible client service. I am trying to reach payment inforamation (I don't know if I am beeing charged) in the website, trough telefone (doesn't exist this kind of service) and none of them are avaiable. It's a huge waste of time trying to solve your problems with Spotify

Re: Spotify System.

jnorris170 — Wed, 10 May 2017 17:39:28 GMT

Hello there @FernandodeOliCa.

Im sorry to hear you've had trouble finding your account info. Let's get this figured out. Try this link. That should get you rolling again!

Re: Spotify System.

FernandodeOliCa — Wed, 10 May 2017 17:41:31 GMT

Old same problem

Right now we're doing some system maintenance, so you are not able to manage your subscription or update your payment details. Please check back a little later or contact customer support.

Re: Spotify System.

jnorris170 — Wed, 10 May 2017 17:44:44 GMT

Alright, @FernandodeOliCa.

What is your device, operating system, and browser? I'll get the support staff to check under the hood. 🙂

Re: Spotify System.

FernandodeOliCa — Wed, 10 May 2017 17:56:27 GMT

I have tried at my Dell notebook and iPhone without success.

Re: Spotify System.

jnorris170 — Wed, 10 May 2017 17:57:32 GMT

Ok, it works fine on my iPhone, but I'll check with the staff

Re: Spotify System.

FernandodeOliCa — Wed, 10 May 2017 17:58:27 GMT

Thanks

Re: Spotify System.

jnorris170 — Wed, 10 May 2017 18:01:03 GMT

Hey! @FernandodeOliCa,

Could you try it in a private/incognito window?