Payment in two countries

LucienD — Thu, 11 May 2017 08:49:36 GMT

Dear all, I just came back from Brazil where a friend of mine was paying for my premium account.
In France I changed the payment method and I'm currently paying with my debit card. But Spotify is still charging my brazilian friend, who has to pay because it comes on her credit card bill each month.

Thank you in advance for any advice.

Re: Payment in two countries

Maxim — Thu, 11 May 2017 13:00:59 GMT

Hey @LucienD,

Please reach out to the Spotify Support team so they can take a look backstage for you 🙂

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

topic Payment in two countries in Subscriptions

Payment in two countries

Re: Payment in two countries