topic Re: $100/12 months Subscription Model ($20 off) in Subscriptions

$100/12 months Subscription Model ($20 off)

RaghuRam — Sat, 23 Dec 2017 22:38:08 GMT

Hello, I already have Premium subscription with monthly payment of $9.99 + tax, but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium. I did purchase this one-time payment and it cost me a total of $106.45 ($99 + tax).

But how do I now cancel my monthly automatic payment. The only options I see in my account are for change/cancel. In Payment methods, I only see "Update", where I have to enter some other payment method, but no way to remove 'automatic monthly payment'. How do I avoid being "double-charged" on monthly payments now, since I had already paid the one-time annual payment?

Re: $100/12 months Subscription Model ($20 off)

user-removed — Sat, 23 Dec 2017 21:07:40 GMT

I have the same issue. I don't want to cancel the monthly subscription in case it might screw up my year subscription, but I'm commenting so this can get visibility.

Re: $100/12 months Subscription Model ($20 off)

RaghuRam — Sat, 23 Dec 2017 22:44:50 GMT

Hey Michael, so what are you planning to do then? will you leave it till you are chraged next?

Re: $100/12 months Subscription Model ($20 off)

user-removed — Thu, 28 Dec 2017 21:48:36 GMT

The year subscription will start at the end of the month you paid for. Got a hold of their Twitter support