https://community.spotify.com/t5/Subscriptions/Getting-charged-twice-a-month/m-p/3962565#M81634 <P>I have been getting charged $9.99 a month &amp; $14.99 a month as well. I upgraded and continue to get charged both.&nbsp;</P> Mon, 18 Dec 2017 22:51:17 GMT Savannah15 2017-12-18T22:51:17Z https://community.spotify.com/t5/Subscriptions/Getting-charged-twice-a-month/m-p/3962565#M81634 <P>I have been getting charged $9.99 a month &amp; $14.99 a month as well. I upgraded and continue to get charged both.&nbsp;</P> Mon, 18 Dec 2017 22:51:17 GMT https://community.spotify.com/t5/Subscriptions/Getting-charged-twice-a-month/m-p/3962565#M81634 Savannah15 2017-12-18T22:51:17Z https://community.spotify.com/t5/Subscriptions/Getting-charged-twice-a-month/m-p/3993342#M81635 <P>Every month since Oct. 2016, Spotify has charged my charge card $9.99 and my checking account $9.99.&nbsp; given the comments, this seems to be a systemtic problem that is and has been on-going with several other subscribers.&nbsp; How can I get a refund for the overcharges?&nbsp; Why don't you have a customer service number so a human can be reached to remedy the problem???&nbsp; Is this a problem Spotify can fix or does one have to resort to other means?</P> Tue, 19 Dec 2017 22:38:38 GMT https://community.spotify.com/t5/Subscriptions/Getting-charged-twice-a-month/m-p/3993342#M81635 shinnphyllis 2017-12-19T22:38:38Z