topic Re: Premium in Subscriptions

Premium

ariannaa_b — Mon, 25 Dec 2017 16:15:21 GMT

I redeemed my gift card and I want to know my balance after redeeming it. I think I was charged for a full three months without the offered discount of $.99

Re: Premium

Maxim — Mon, 25 Dec 2017 18:19:23 GMT

Hey @ariannaa_b,

Thanks for reaching out.

Yes, that is expected behaviour of the system. Neither prepaid cards nor Spotify gift cards can be used as a valid payment method for this offer.

Hope this helps 🙂

Re: Premium

ben_the_awesome — Mon, 25 Dec 2017 22:51:48 GMT

Why does it have an ad offering 3 months of premium for 99c and when you click on it it only offers a $14.99 deal? I've never used the 99c deal on this account before?

Re: Premium

Maxim — Tue, 26 Dec 2017 08:56:35 GMT

@ben_the_awesome,

To ensure that we can offer you the best help that we can, could you please create your own thread? Doing so is easy. Simply select the appropriate board here, and then select “Start a Topic.”

Thank you very much!