topic Spotify payment failing in Subscriptions

Spotify payment failing

mc_022 — Tue, 26 Dec 2017 19:44:17 GMT

My Spotify payment is failing every time I enter my card number. I’m using a prepaid Visa card how do I fix this?

Can anyone please help? Thanks

d_hckd — Wed, 27 Dec 2017 16:31:54 GMT

Me too..

lucaskarmi — Wed, 27 Dec 2017 18:06:48 GMT

Hello,

If you have made several attempts, the ideal solution is to take directly with the spotify team via this link https://support.spotify.com/fr/contact-spotify-support/?_ga=2.240369987.1309773001.1514394585-36270687.1514394585 in order to find the best solution to fully enjoy spotify:)

Regards,

Mason121 — Wed, 27 Dec 2017 18:22:28 GMT

same