New Facebook account

JadedGypsy — Mon, 15 May 2017 14:56:39 GMT

I recently deleted my facebook account and made a new one for personal reasons. I used to use facebook to connect to my spotify account. I have now lost my premium. I'm wondering if I'm still being charged for the account I can no longer access. Is there a way to transfer my premium and/or my library and playlists? My new Facebook account uses the same email address.

Re: New Facebook account

MonicaM_Bogota — Wed, 17 May 2017 22:20:37 GMT

Hi, @JadedGypsy!

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to create a new thread if you need us again.

topic New Facebook account in Subscriptions

New Facebook account

Re: New Facebook account