topic Re: Spotify Premium for 1 year in Subscriptions

Spotify Premium for 1 year

szeretemareggel — Mon, 01 Jan 2018 14:11:28 GMT

Hi!

I have subscribe for Spotify Premium for 1 year (Receipts - 05-12-2017). I see in my account overview you will deduct 4,49 monthly fee on 04-01-2017, but I have got a year subscription. How can I activate this? Can you help me?

Sorry for my english. 🙂

I hope to receive a prompt reply.

Re: Spotify Premium for 1 year

szeretemareggel — Mon, 01 Jan 2018 14:32:10 GMT

Sorry.. *monthly fee on 04-01-2018

Re: Spotify Premium for 1 year

cotsidias — Mon, 01 Jan 2018 15:25:48 GMT

i am having the same problem, I paid the 99GBP for the whole year subscription and I still get charged for the initial monthly plan. Can someone please tell us how to fix this?

Re: Spotify Premium for 1 year

Tom — Mon, 01 Jan 2018 15:57:34 GMT

Hey @szeretemareggel,

What should happen is at the end of the billing cycle it will automatically update, there's nothing to worry about.

If you encounter any issues, let me know and I will do my best to help you!

Thanks,

Tom

Re: Spotify Premium for 1 year

Aoskire — Mon, 01 Jan 2018 18:01:09 GMT

Tom, what do you mean by "by the end of the billing cykle" i've got the same problem, I paid for a full year and the reciept is on my account info, but i still get a message that my premiums about to get cancelled if i dont do my monthly payment.

I should add that I bought premium for 12 months, before the expiration date of my ongoing premium month

/Erik

Re: Spotify Premium for 1 year

imattolo — Tue, 02 Jan 2018 09:07:10 GMT

Hello @Aoskire,

please get in touch with the Spotify Team by filling this form. You can also use Facebook or Twitter 🙂

Have a nice day!