https://community.spotify.com/t5/Subscriptions/Payment-issue-2-subscriptions/m-p/1682253#M8819 <P>Hi!</P><P>&nbsp;</P><P>So last month(april)&nbsp;my Family account got canceled, so i renewed it to premium.</P><P>Then i wanted to upgrade to family again(an hour later), but for some reason i just got billed for premium and for family just yesterday.</P><P>I understand that if i upgrade to family within an hour i might have some extra costs, but a month later(may) i get billed for both subscriptions again?</P><P>Is it possible to cancel my premium, and only continue with family?</P><P>&nbsp;</P><P>Thank you</P><P>&nbsp;</P> Fri, 19 May 2017 06:19:48 GMT patatman92 2017-05-19T06:19:48Z https://community.spotify.com/t5/Subscriptions/Payment-issue-2-subscriptions/m-p/1682253#M8819 <P>Hi!</P><P>&nbsp;</P><P>So last month(april)&nbsp;my Family account got canceled, so i renewed it to premium.</P><P>Then i wanted to upgrade to family again(an hour later), but for some reason i just got billed for premium and for family just yesterday.</P><P>I understand that if i upgrade to family within an hour i might have some extra costs, but a month later(may) i get billed for both subscriptions again?</P><P>Is it possible to cancel my premium, and only continue with family?</P><P>&nbsp;</P><P>Thank you</P><P>&nbsp;</P> Fri, 19 May 2017 06:19:48 GMT https://community.spotify.com/t5/Subscriptions/Payment-issue-2-subscriptions/m-p/1682253#M8819 patatman92 2017-05-19T06:19:48Z https://community.spotify.com/t5/Subscriptions/Payment-issue-2-subscriptions/m-p/1682284#M8820 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/2775753">@patatman92</a>, welcome to the Spotify Community!</P> <P>&nbsp;</P> <P>All you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging <STRONG>SpotifyCares</STRONG> on <A href="https://www.facebook.com/SpotifyCares/" target="_blank">Facebook</A> or <A href="https://twitter.com/SpotifyCares/" target="_blank">Twitter</A>. They usually respond within 48 hours!<BR /><BR />Please let me know if you need help with anything else <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 19 May 2017 08:10:50 GMT https://community.spotify.com/t5/Subscriptions/Payment-issue-2-subscriptions/m-p/1682284#M8820 Jacob 2017-05-19T08:10:50Z