topic Rogers 2 yr free in Subscriptions

Rogers 2 yr free

kask74 — Thu, 11 Jan 2018 14:30:53 GMT

My Rogers 2 yr - 3 line - free trial is about to expire. Rogers has told me that I can continue with Spotify and will be charged 9.95 per line per month on my rogers bill. But I noticed that through spotify I can have a family plan for the 5 phones we have. How do I switch over and not get charged from Rogers?

Re: Rogers 2 yr free

imattolo — Thu, 11 Jan 2018 14:37:55 GMT

Hello @kask74, welcome to the Spotify Community!

You have to ask your service provider (Rogers) to unsubscribe you from Spotify Premium.

Then you can visit this page to subscribe to Premium for Family.

Hope this helps 🙂

Re: Rogers 2 yr free

Yorkes11 — Mon, 15 Jan 2018 16:57:53 GMT

I am in the same situation where I have 4 fam members, one pays their own spotify so I want to change the 3 (rogers free 2 yr subscription done on Jan 20th) plus my son to the premium fam plan.... can I do that as well?

Re: Rogers 2 yr free

imattolo — Mon, 15 Jan 2018 16:57:43 GMT

Hello @Yorkes11, of course you can!

Please unsubscribe the single Premium subscription on all your family accounts. Then go here and get your Spotify for Family subscription.

Hope this helps 🙂

Re: Rogers 2 yr free

kask74 — Tue, 16 Jan 2018 16:41:38 GMT

Thank you.

I cancelled my Spotify with rogers yesterday - how long does it take for Spotify to see that I have cancelled? The reason I ask is that my spotify account still says I am with Rogers so cannot yet sign up for the family plan.