Can't log in.

Krieve — Mon, 08 Jan 2018 20:30:23 GMT

This morning Spotify asked me to log in when I turned it on, on my phone. Which is very strange to me because it never ask that. Using what I know to be the password, it didn't work. It actually started to, for half a second I saw the last song that played at the bottom, but it backed out to the log in screen. I reinstalled Spotify, same thing. I tried various passwords, nothing. I tried sending a password reset to the few emails I use, they recieved nothing about a password reset. I tried coming here to log in, nope. Not even the saved password and username worked for Spotify, I had to make a new account so I could even post this. This same situation occurs for the desktop app as well. I am a premium user, and now I can't even cancel my account. I wish I could at this point because I'm starting to feel hacked or something.

Re: Can't log in.

SergioDavid — Thu, 11 Jan 2018 15:28:41 GMT

Hey @Krieve, welcome to the Community!

Did you use your Premium account on your desktop app? Are you using Windows or Mac?

We\ll see what we can suggest.

topic Re: Can't log in. in Subscriptions

Can't log in.

Re: Can't log in.