Getting charged for subscription I never started!

Crnaherd — Sun, 14 Jan 2018 04:18:39 GMT

My credit card keeps getting charged with a subscription I never started and my credit card won't cancel it. Said I had to contact Spotify yet if you don't have an account you can't contact them!!! And there is no number to contact! This is fraud! They Are getting my money and I didn't authorize it!!

Re: Getting charged for subscription I never started!

Maxim — Sun, 14 Jan 2018 07:54:02 GMT

Hey @Crnaherd,

You can contact Support, even if you don't have an account with Spotify. 🙂

Contact form: https://support.spotify.com/contact-spotify-anonymous/
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

topic Getting charged for subscription I never started! in Subscriptions

Getting charged for subscription I never started!

Re: Getting charged for subscription I never started!