https://community.spotify.com/t5/Subscriptions/From-Spotify-Premium-to-Spotify-Family-Problem/m-p/4355893#M92550 <P>Hey everyone!&nbsp;</P><P>I have a premium account which has been renewed today. In the last days I have received an invitation to enter in a family and i clicked on the invitation and filled all the info. I have added the address common for the family, but,it says in the end I cannot proceed with the subscription. I can't undestand why.&nbsp;</P><P>I am using spotify through my FB account, where I have a fake name. So I have tried so fill the data of the family subscription using both fake and real name, and in none of those cases worked.&nbsp;</P><P>Any ideas? Also how can i contact spotify assistance?&nbsp;</P><P>Thanks!!!&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 16 Jan 2018 09:45:27 GMT martinablu 2018-01-16T09:45:27Z https://community.spotify.com/t5/Subscriptions/From-Spotify-Premium-to-Spotify-Family-Problem/m-p/4355893#M92550 <P>Hey everyone!&nbsp;</P><P>I have a premium account which has been renewed today. In the last days I have received an invitation to enter in a family and i clicked on the invitation and filled all the info. I have added the address common for the family, but,it says in the end I cannot proceed with the subscription. I can't undestand why.&nbsp;</P><P>I am using spotify through my FB account, where I have a fake name. So I have tried so fill the data of the family subscription using both fake and real name, and in none of those cases worked.&nbsp;</P><P>Any ideas? Also how can i contact spotify assistance?&nbsp;</P><P>Thanks!!!&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 16 Jan 2018 09:45:27 GMT https://community.spotify.com/t5/Subscriptions/From-Spotify-Premium-to-Spotify-Family-Problem/m-p/4355893#M92550 martinablu 2018-01-16T09:45:27Z