topic Re: Credit Cards Doesn'T Work in Subscriptions

Credit Cards Doesn'T Work

r4inmaker — Mon, 18 Sep 2017 22:09:31 GMT

Hello all;

I have been trying to pay for my premium but since two weeks I can not get my credit cards to work. I tried waiting also. Have been trying all the time but still no success in payment. I am a musician and Spotify is so important for me; now I can't even live as I can not listen to my lists and significant amount of time has passed...

Please help.
Love.

Re: Credit Cards Doesn'T Work

Aimee_T — Tue, 19 Sep 2017 21:31:05 GMT

Hi @r4inmaker, we welcome you to our Spotify Community!

We'd recommend making sure your payment card meets the requirements here. Also, you can try to subscribe from an incognito window or using a different browser.

Let us know how it goes 🙂

Re: Credit Cards Doesn'T Work

r4inmaker — Wed, 17 Jan 2018 11:20:14 GMT

So after some very long time it just started to work on its own. I tried everything and in the end I had to open a new account and follow all of my lists temporarly. It was very unconvenient. Works now.