topic Re: Subscription in Subscriptions

Subscription

Drew1992 — Sat, 20 Jan 2018 19:21:19 GMT

I already have a premium account but when i log in it says its a free one but not sure how as its still coming out of bank

Re: Subscription

Aimee_T — Sat, 20 Jan 2018 20:56:19 GMT

Hi @Drew1992! Welcome to the Spotify Community.

Are you seeing your playlists when you sign in? Try to log out/ log in and see if your Premium activates. If a log out/ log in doesn’t work check your inbox. Did you get a confirmation email after upgrading?

If you have your subscription confirmation and it’s still not appearing you may have created a second account and upgrade that one by accident. Please follow this guide in our FAQ to find out if you have a second account.

Take care 🙂

Re: Subscription

Drew1992 — Sat, 20 Jan 2018 21:12:06 GMT

Ive signed out and back in but still not working