topic Re: Spotify Website having issues? in Subscriptions

Spotify Website having issues?

Fu11Metal — Sat, 20 Jan 2018 17:49:09 GMT

When i try to go to spotify website to renew my subscriptio (Or do anything else) i get this offline page thats all white with links to do the things i need to do, but wont let me do them. I cant even go to the contact spotify page. Someone please help, or im going to have to find a new music app bc ive had about enough of jumping through hoops just to give them money -_-. Thank you in advance for your responses!

Re: Spotify Website having issues?

Aimee_T — Sat, 20 Jan 2018 20:52:57 GMT

Hey @Fu11Metal, welcome to our Spotify Community!

We'd recommend clearing your browser's cache/cookies and refreshing. Does that help at all? If not, the best option would be to open the web player in an incognito window.

Have a nice day 🙂

Re: Spotify Website having issues?

Fu11Metal — Tue, 23 Jan 2018 20:02:29 GMT

@Aimee_T I appreciate your fast response, and attempt to help, unfortunately this didnt work either 😞